Help maintain business operations and viability

More often than not, it’s the small stuff like daily outages, slow performance, and downtime that IT staffs have to constantly deal with. Verizon Business has the experts and the services to properly design and manage your infrastructure to help improve uptime and performance in the day-to-day business world.

Resilient voice and data network innovations help keep your business and revenue intact. In order to offer more resilient voice and data services, we’ve deployed a technologically advanced network configuration across our global network. This network architecture, called meshing, provides paths for rerouting traffic in the event of a cut cable or other network disruption. This mesh network provides significantly enhanced reliability for customer voice and data traffic traversing the globe.

Managed solutions provide monitoring and management services on everything from customer-premises equipment and security devices to networks, the IT infrastructure that supports them, and the applications that run on them. As a single-source provider, we can identify issues and quickly take action to resolve them, saving you the trouble of going back and forth between multiple vendors. Plus, through our network management platform, we offer a 3.5-hour time-to-repair SLA,* which is the best in the industry (30 minutes faster than other major providers).

Network-embedded applications provide redundancy for essential communications. Hosting these services in our network helps protect you from outages in a local network, allowing you to continue to provide service across your company. Hosted services also allow your people to access the network remotely and still get all the capabilities they would normally get when in the office.

• IP hosted Centrex. A flexible Voice over IP (VoIP)-based calling service with network-based IP PBX enables calling locations to change on demand to any location with Internet access.
• Web Center. Flexible, hosted, multimodal contact center functionality permits contact center agents to reside anywhere there is Internet access.
• Integrated communications package. A unified communication application provides flexible calling and alternative communications options that do not require a fixed location.

*Available on select Verizon Business networks in the U.S. with full management and Verizon maintenance service option. Terms and conditions apply; please see your Verizon Business account manager for details.