Service Level Agreement
The following Service Level Agreement legal documents are available for Austria:
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European SLA for Internet Dedicated and Internet DSL |
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Internet Dedicated Global Transit |
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IP VPN Dedicated Services |
This SLA is only relevant to customers who signed IP VPN Dedicated Services Fully Managed Service Orders before 15 May 2003. Revisions of this SLA will no longer be posted on this website and existing customers who wish to review the latest revision of the SLA should contact their Account Manager.