U.S. Local Voice Services

A reliable solution for your telecommunications applications

With more than a billion calls handled daily and thousands of switches covering businesses around the world, Verizon Business is the right company to help your business grow.

  • Get all the features and functionality you expect from a premier local service provider
  • Meet your local service needs today with traditional technology while facilitating future migration to IP telephony
  • Take advantage of "carrier class" quality, survivability, productivity, and reliability

Find the right Local Service package for your enterprise

Business Line Service

Offers a reliable solution for your routine business telecommunications applications.

  • Comprised of a basic communications circuit linking the local end office to the subscriber telephone, key system, fax machine, or modem
  • Feature-rich – offering an impressive array of local features
  • One phone number/one line (1:1 ratio)

CONSIDER THIS IF:
You have smaller or remote offices and need basic, reliable telecommunications services.

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Digital PBX Trunk Service

Provides digital connectivity from the local end office to the customer’s digital PBX.

  • Digital Trunks are the channels on a Local T1
  • A Local T1 is comprised of 24 Digital Trunks
  • Digital Trunks support oversubscription and can be equipped with DIDs so that employees can have their own telephone number that rings directly to them

CONSIDER THIS IF:
You are a mid- to large-sized business that requires the features and functionality of a PBX phone system.

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Centrex

Offers a fully-managed, feature-rich, network-hosted phone service that replicates most of the functionalities of an on-site PBX system.

  • Provides a host of management options and feature-rich capabilities that can be combined to help you manage your communications requirements more effectively
  • Competes with any PBX in the marketplace – from common features like Conferencing and Call Forwarding to the most advanced intelligent-networking features like VPN, CallMax, CMAC, and Custom Redirect
  • Allows clients to migrate transparently to new technologies - including an IP platform or the emerging Voice over Internet Protocol (VoIP) technology - in manageable stages
  • Supplies access to the world from your desktop
  • Integrates world-class applications when and where you need them
  • Affords you the time to focus on your strategic initiatives while we manage your communications infrastructure
  • Presents a range of value-added services designed to boost workforce productivity, facilitate administration, and increase efficiency

CONSIDER THIS IF:
You seek a network-hosted voice solution that will allow you to broaden your internal communication access and distribution.

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ISDN BRI

Provides a clear, fast, digital connection with plenty of pipeline for multiple users.

  • Delivers two 64Kbps “B” channels and one 16Kbps “D” channel
  • Allows up to 8 different users on a single ISDN line
  • Helps increase productivity and keep costs under control

CONSIDER THIS IF:
Your business requires electronic key sets, intelligent attendant positions, simultaneous voice and data access, or video conferencing facilities.

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ISDN PRI - Local

Provides a high-speed, intelligent connection to the Verizon network.

  • Supports simultaneous voice and digital calls over industry-standard primary-rate-interface T1
  • Establishes high-speed connectivity instantly
  • Offers precise, clear digital access for a wide array of applications such as Internet access, high-resolution imaging and electronic document exchange, remote LAN access, and video conferencing

CONSIDER THIS IF:
You need a high-speed connection that supports voice, data, and video, and provides Internet and remote LAN access.

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Integrated Local Access - Flex T1 or Flex Grow

Combines all your communications needs into a single access loop over an integrated T1.

  • Supports Local/Long Distance, Internet, Frame Relay, Private IP, and Metro Private Line
  • Provides competitive, simple, easy-to-understand bundled pricing across the U.S.

CONSIDER THIS IF:
You are a small- to medium-sized business that is ready to consolidate your voice and data services over a single T1.

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Hosted Voice Messaging

Is a network-based, comprehensive voicemail service designed to meet the needs of any size company.

  • Accepts calls when the line is busy or unanswered
  • Access messages 24 hours a day via phone or Internet using Visual Voicemail Portal
  • Send messages to other system users
  • Send company-wide or departmental messages to a specific list of users

CONSIDER THIS IF:
You need a feature-rich voice messaging system that allows around-the-clock access to employees and customers where ever they are.

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National Unified Messaging System

Is a network-based, unified voice messaging service designed for U.S. companies of all sizes.

  • Consolidate multiple regional voicemail platforms and/or CPE-based solutions into a national hosted voice messaging solution while avoiding the significant capital investment associated with equipment
  • Provide end-users with voicemail access via a toll-free number or a web portal, Find Me/Follow Me functionality, and e-mail notification to support collaboration between business locations
  • Help drive productivity
  • Support increased worker mobility

CONSIDER THIS IF:
You have a distributed enterprise environment with locations throughout the U.S. that require the ability to connect remote employees and teleworkers.

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Local Usage

Take advantage of various usage-based calling plan options that support our local access products.

  • Local Usage refers to the pricing plans that you select when purchasing Local Access Services, e. g., Business Lines, Digital PBX Trunks, Centrex, ISDN BRI, ISDN PRI-Local, and/or multiple services
  • Applicable only in Verizon “In-Franchise” areas

CONSIDER THIS IF:
You seek a solution that controls expenses as well as provides you with the lowest cost for multiple services.

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Other Local Products

Virtual Private Network Services (VPNS)
Allows multi-location businesses to combine their Advanced Intelligence Network (AIN), Public Switched Telephone Network (PSTN), and dedicated private line services to create a Virtual Private Network (VPN).

Custom Redirect Service (CRS)
A vital Business Continuity component, CRS allows you to reroute calls to alternate numbers using advanced intelligent networking triggers and processing information.

Virtual Business Lines
Also known as Remote Call Forwarding, this product gives you the ability to portray a local presence without a physical location.

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Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to aggressively expand our service availability around the world. Please consult your Verizon Business representative for service availability. Contact us