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Voice

World-class voice services from one provider around the globe

A reliable solution for your communications services – from routine business needs to worldwide connectivity – Verizon Business has the experience, reliability, and product depth to support voice solutions at locations around the world. From local to global to local, we have the features you need – proven to work, simple to use, and highly functional to help you grow in step with your business.

  • Single point of contact to manage your telecommunications services
  • Comprehensive product portfolio and a convergence plan to take you from traditional voice technologies to advanced VoIP services
  • Online portals, eBonding, and overall automation to help us serve you better
  • Flexibility to select and manage your voice services to suit your needs
  • Centralize or decentralize your contracting and billing needs

Information on demand, around the globe

Manage your enterprise from virtually anywhere in the world

The Verizon Enterprise Center empowers you to manage your enterprise account online. On our secure portal you get all the tools and resources you need to make informed management decisions, streamline business processes, and control costs around the clock. These include:

Access to critical information
Orders, Invoices, Repairs, Network Tools, and Resources that enable you to self-manage your Verizon Business services

Powerful network management Dashboard tool
Near real-time view of your domestic and global networks

Information when you need it
Order status, Quick Status on repairs, customized daily call records, historical invoices, and additional services

Online training and Support
Tariffs, Service Level Agreements, access to web-based and instructor-led training, Chat help connection to communicate with a customer service representative about the Verizon Business Customer Center, and much more

Extended global reach
Your information available in Dutch, English, French, German, Portuguese or Spanish. (Cantonese and Japanese coming soon.)

See what the Verizon Enterprise Center can do for your business:

Fact Sheet: Verizon Enterprise Center

Back to Voice

MCI and Verizon combined to form Verizon Business in 2006, giving enterprise and government customers the strength of a single provider with the reach of a global network.

Verizon Business has created a comprehensive and cost-effective portfolio of voice solutions to support your business with effective, high-quality communications that allow us to provide a single, convenient, point-of-purchase for voice services around the world.

Whether you are looking for basic Voice services or moving toward a global IP solution, we know the way.

Single contact for a global solution

  • Global connectivity with local implementation and support
  • International team of experts whose product knowledge spans the globe
  • Flexible, broad-range capabilities from basic dial-tone to advanced voice services and VoIP convergence

Global reach with local expertise

  • National footprint for local service in the U.S.
  • Global infrastructure that spans more than 150 countries across six continents
  • Connection agreements in 100 additional countries
  • Changing the global communications landscape and delivering the global solutions multinational corporations (MNCs) need
    • Knowledgeable in country-to-country differences
    • Skilled in designing a solution for your in-country requirements
    • Able to take you to the next step in meeting your local and global needs
  • Next-generation capabilities for growing multi-national companies

Flexible and accountable to your needs

  • Contract and billing options – manage locally or consolidate globally
  • Quality of service and streamlined cost structures
  • Customer service centers accessible in six languages
  • Maintenance centers available 24x7x365
  • Invoice Insight 2006 Award for Vendor Excellence
  • Ecologically friendly with paperless options

Back to Voice

Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to aggressively expand our service availability around the world, please consult your Verizon Business representative for service availability. Contact us