Notification Services

Deliver global alert notifications to employees and partners

Offering world-class alert notification technology, reliable network performance, and 24 X 7 customer support, Verizon Notification Services helps your organization rapidly deliver messages to large groups on virtually any communication device.

Utilize Verizon Notification Services for many business challenges

• Network outages and updates
• Closed facilities
• Unplanned events
• General alert messages

Benefits

• Respond quickly and effectively to unplanned events, whether natural, man-made, or cyber-based
• Maintain operations and provide mission-critical information to employees, customers, the public and other stakeholders
• Deliver time-sensitive voice or text messages rapidly to hundreds, even thousands of individuals worldwide
• Engage in dialog with message recipients for close-loop response procedures
• Provide a reliable, secure, and flexible communication infrastructure without high deployment and maintenance costs

Features

• Allows voice and text communications over multiple devices: voice phone, fax, e-mail, pagers, SMS, and Blackberry
• Highly customizable to address multiple audiences
• Voice messaging with Text-to-Speech/Speech-to-Text, Pre-recorded messages, or Dial-in voice recording
• Instant conferencing
• Backed by a 99.95% availability SLA

Business Continuity Applications

Verizon Notification Services deliver powerful business benefits with dynamic Business Continuity solutions:

• First Responder Solution
  Quickly notify your response teams and executives of an incident, collaborate to manage it, and provide status throughout the crisis and afterwards
• Enterprise Business Continuity Solution
  Deliver quick, effective communications throughout your enterprise to disseminate critical information and provide timely response and rapid recovery
• Pandemic Planning Communications Solution
  Help maintain workforce continuity, support telecommuting and other HR policies and communicate healthcare-related information during a pandemic
• Employee Accountability Communications Solution
  Notify, inform and provide employee assistance during a crisis or collect information about employees and gauge ability to work

Robust Hosting Infrastructure

The power of Verizon Notification Services is within its robust hosting infrastructure, which provides reliability, scalability, and security for delivering thousands of messages per day.

• Notification auto-recovery from the point of interruption - Rely on our self-healing capability that uses intelligent software to discover a server failure, automatically recover and continue from the point of interruption.
• Continuous platform testing and monitoring - Automated monitoring that includes end-to-end testing, such as nightly builds, regression and scenario tests, as well as system load, and significant anomalies monitoring.
• Redundant production sites with backup - Located in highly secure, state-of-the-art facilities.