Simplify complexity and management

A growing global executive recruiting firm found itself spending more and more time managing and maintaining its infrastructure. So it came to us to provide a backbone for its global WAN. The end results? Simplified network management. Improved global support. And a highly reliable and secure network.

From the desktop to the application to the network, we offer management services for a global enterprise. Our trained staff, management tools, and proven operational processes help keep your business operations running. Our flexible delivery model provides a broad range of engagement levels, from monitoring and notification to outsourcing and third-party network management.

Our Experience

• Network management. We have over 18 years experience managing more than 4,000 customer networks in 142 countries around the world. We can manage your WAN, LAN, and supporting infrastructure, and our services are backed by our industry-leading SLAs.
• Managed hosting. For over 12 years, we’ve hosted complex environments for leading enterprises.
• Security management. For 15 years, we’ve managed the security services for thousands of companies and government agencies around the world.
• Remote application management. We can manage, monitor, and help improve your business-critical applications and infrastructure—wherever they are hosted.

Stability and Strength

Verizon Business has invested heavily in the infrastructure to support management services around the world. This includes:

• The IMPACT network management system, which is a $150M automated system to help us deliver industry leading SLAs
• Statement on Auditing Standards 70 (SAS 70) audits, and International Organization for Standardization (ISO) and Information Technology Infrastructure Library (ITIL) certifications
• Five network operations centers, five security operations centers, and 200+ colocation data centers worldwide, including five managed hosting centers