MCI Canada’s Hemispheres Calling Card is the convenient way for traveling business professionals to keep in touch with their offices, suppliers, customers, and family, across Canada or around the globe. Time zones and language barriers are easily overcome with MCI Canada’s Hemispheres Calling Card, making the challenge of international business communications worry-free. With Verizon’s extensive worldwide access, you won’t need different calling cards for each country you do business in. MCI Canada Hemispheres Calling Card will be your standard international calling card.

Features and Capabilities

MCI Canada’s Hemispheres Card offers the most competitive country-to-country calling card rates, with no per call surcharges. Cardholders simply dial a country-specific toll-free or freephone access number to reach a voice prompt, or get assistance from a multilingual operator who will connect the call. MCI Canada Hemispheres Calling Card makes your travelling life easier and more productive, with no special equipment needed for placing calls. You just need a standard touch-tone telephone to use the "star" features. In addition, the following are available to every card user:

• Competitive rates for country-to-country calling
  
  
• Cardholders can select their own card numbers and PINs, making them easy to remember
  
  
• Convenient access from over 100 international locations via WorldPhone Access
  
  
• Multilingual operator assistance and customer service available 24-hours-a-day worldwide
  
  
• Star features including: Conferencing / Messenger / Speed Dialling / Operator Assistance
  
  
• Origination/Termination range restrictions
  
  

Convenient MCI *Star Features

• Conference Calling (*2) — Enables card users to directly access an operator who can arrange conference calls immediately or schedule one for a later time
  
  
• Messenger (*4) — Permits card users to leave pre-recorded messages in their own voice for immediate or later delivery worldwide
  
  
• Speed Dialing (*90 to program,*90-99 to use) — Enables cardholders to program up to 9 frequently dialed numbers into memory for simple, fast 2-digit dialing
  
  
• Operator Services (*0) — Provides direct access to an operator for calling assistance
  
  

WorldPhone Access gives users an easy way to place calls to Canada and between select countries. Guided by voice prompts or by a Verizon multilingual operator, you can place calls from over 100 countries back to Canada. Simply dial a country-specific, freephone number to access this service.

Customer Service

With each MCI Canada Hemispheres Card, users can rely on:

• 24-hour Operator Service — Rely on 24-hour multilingual operators to help place calls at both rotary and touch-tone phones, and to connect users to Customer Service for additional support. Operators are easily reached simply by dialling the MCI freephone number
  
  
• Automated language instructional prompts — Available in English, French, Italian, Arabic, Japanese, Korean, Cantonese, Mandarin, Dutch, Portuguese, Russian, German, Spanish, Hebrew, and Swedish
  
  
• Fraud Protection — To detect fraudulent usage quickly, our fraud group uses state-of-the art detection and control systems to monitor calling card usage 24 hours a day. Our intelligent network has the ability to monitor for abnormal card usage thresholds (i.e., higher than normal call attempts, simultaneous calls, etc.) so that we can take action immediately
  
  

Benefits for Your Business

MCI Canada’s Hemispheres Card delivers many options to meet your current and future business requirements. When you rely on MCI Canada Voice Services, you benefit from:

• Unsurpassed reliability — MCI Canada is part of Verizon’s first-class, global network and is built to ensure your company's data is transferred quickly and safely. This single, integrated network ensures a robust infrastructure, with unlimited scalability, reliability, and security
  
  
• Customer service — MCI Canada customers rely on our unmatched technical resources, people, and experience, with highly reliable connectivity and superior performance. MCI Canada continually monitors the status of the network and offers expert customer support 7x24. When you choose MCI Canada, you choose with confidence