MCI Canada's Managed Customer Premises Equipment (CPE) services are ideal for organizations seeking to reduce the cost and effort associated with setting up and managing equipment supporting MCI-provided Internet Dedicated Access Services. With MCI Canada's Managed CPE, you receive a single point-of-contact for provisioning and maintaining your equipment. You can concentrate on your core business and leave the task of configuring, installing and managing CPE to the expert: MCI Canada.

Features and Capabilities

MCI Canada's Managed CPE is available as a total access solution, combining your MCI Internet Dedicated Access service with the bundled necessary equipment.

• On-site installation of customer premises equipment (CPE)
  
  
• On-site replacement within four hours (depending on geographic area)
  
  
• MCI Canada's maintenance of CPE configuration, password, and login
  
  
• Monitoring by MCI Canada's Corporate Technical Assistance Centre (CTAC)
  
  
• Out-of-band modem for testing and maintenance
  
  

Successful Track Record

We have been managing customer networks for more than 16 years and have been entrusted with networks from customers of all sizes.

Benefits For Your Business

MCI Canada's broad portfolio of Managed Services delivers multiple options to meet your business needs. MCI Canada's Managed Services lowers your staffing costs and increases service levels in your remote locations by outsourcing the tasks of configuring, installing and managing CPE to MCI Canada's expert technicians. MCI Canada's Managed Services solutions deliver business-grade solutions with the highest levels of service quality and customer support under our unmatched Service Level Agreements (SLA).

What This Means for Your Business

Enhance the performance of your mission-critical business applications. Why worry about network management when you have core business objectives to achieve? MCI Canada Managed Customer Premises Equipment (CPE) allows you to allocate your internal IT resources more efficiently by focusing them on your business applications rather than on everyday network support activities.

One source for your network requirements. We recruit highly specialized and trained personnel to manage our customers' networks, providing them with a single point-of-contact for all their network needs. Our centralized network operations centers have visibility from our IP infrastructure to your premises, which allows us to isolate and restore incidents quickly.