Acceptable Use Policy

The Acceptable Use Policy (AUP) below has the purpose to ensure a responsible use of the net and its resources, and to avoid practices which degrade the usability of the network. It concerns the image and reputation of NV MCI Belgium Luxembourg SA, operating under the name and here after referred to as Verizon Business, as a responsible service provider by taking care of security, reliability and privacy of Verizon Business's systems and network.

The here under mentioned rules compose a policy for a use of the systems and the network that is considered to be acceptable. The Acceptable Use Policy (AUP) can be adapted to follow the evolution in technology, possibilities and Internet capabilities.

1. Overall principle
2. The network
3. Electronic communication

1. Overall principle
a. The Customer may only use the network for lawful purposes. The use of the Verizon Business IP Network or systems in violation of any Belgian or international legislation or regulation is prohibited. This includes, but is not limited to, transmission of copyright material without consent of the copyright owner, material legally judged to be threatening or obscene, and material protected by trade secret, whether or not the Customer was aware of the content of the material or of the relevant law. In addition the Internet use must be compliant with the terms and conditions of the Verizon Business service.

b. Verizon Business reserves the right to remove any material or data and to block the use of the network for one or more users when their use or purpose does not meet the AUP.

c. The Customer will indemnify and hold Verizon Business harmless from any claim brought by third parties alleging that use of the network by the customer has infringed any applicable Belgian or international legislation or regulation. The Customer shall defend and pay all costs, damages, awards, fees (including reasonable legal fees) and judgments finally awarded against Verizon Business arising from such claims. The customer shall give Verizon Business notice of any claim he is involved with or aware of.

d. Verizon Business will not communicate its customers e-mail addresses or other personal identification to any third party without prior written approval. Exceptions are made within the scope of judicial investigations to which Verizon Business will fully co-operate.

2. The Network
a. The Customer acknowledges that Verizon Business is unable to exercise control over the content of the information passing over the Verizon Business IP Network. Therefore Verizon Business is not responsible for the content of any message whether or not the posting was made by a Verizon Business customer.

b. The Verizon Business IP Network may be used by the Customer to link into other networks worldwide and the Customer agrees to conform to the acceptable use policies of these networks.

c. In addition the Customer undertakes to conform to the Internet protocols and standards.

d. The customer may not circumvent user authentication or security of any host, network, or account (referred to as "cracking" or "hacking"), nor interfere with service to any user, host, or network (referred to as "denial of service attacks").

e. Without prejudice to the foregoing, Verizon Business considers that any application that overloads the network by whatever means will be considered as making profligate use of the network and is as such NOT allowed. Use of IP multicast other than by means provided and coordinated by Verizon Business is likewise prohibited.

f. Customers who violate systems or network security may incur criminal or civil liability. Verizon Business will fully co-operate with investigations of suspected criminal violations, violation of systems or network security under the leadership of law enforcement authorities.

3. Electronic communication
a. Customers are forbidden to send e-mail to any person who does not wish to receive it. It is explicitly prohibited to send unsolicited bulk mail messages ("junk mail" or "spam") of any kind (commercial advertising, political tracts, announcements,) or to post the same or similar messages to large numbers of newsgroups (excessive cross-posting or multiple-posting, also known as "USENET spam").

b. Customers may not forward or propagate chain letters, nor malicious e-mail.

c. These rules apply to any Internet based distribution medium and any application using the Internet as well (e.g. usenet news, fax-like documents over the Internet)

d. These rules apply even if the customer uses another site's server to relay his communications.

e. Customers are prohibited from forging header information.

f. A customer may not solicit mail for any other address other than that of the customer, except with full consent of the owner of the referred address.

Reports of activities considered to be violating this policy may be sent via
E-mail to abuse@be.verizonbusiness.com
Fax +32 2 404 65 05
Tel. +32 2 400 80 00 (during office hours)

According to the ISPA Co-operation Agreement to fight illegal acts on the Internet, you can inform the central contact point by one of the two following ways:
- abuse@be.verizonbusiness.com
- contact@gpj.be